Even though there may be increased competition, there will always be a place for the best run BHPH dealerships...
Becky Chernek - Errors and omissions in contracts in transit are costing dealers thousands in unearned profits every month.
Rob Chesney - ... nearly four of every ten automotive minutes are now spent on eBay Motors...
Greg Goebel - The Russ Darrow Group, headquartered in Milwaukee, WI, holds 12 franchises in 13 different locations in east-central Wisconsin.
Harlene Doane - One way to address dealership commitment is by requiring all key management personnel to be committed and involved in the CRM process from the beginning. Once you have commitment in place, then you can address the other issues that will ensure success.
Harlene Doane - Is it really possible to measure your Return on Investment (ROI) in a CRM initiative, or is the hype just mumbo-jumbo without substance from the companies selling the CRM products? It is important to answer the ROI question once and for all.
Their Buy Here Pay Here operation, which at one time bulged to nearly $15 million in outstanding balances ...
Greg Goebel - A consistent Internet sales process is required to achieve such a lofty sales volume...
Dan Henderson - ... We stare at the low closing ratios, the low demos, low write up percentages and then try to decide whether or not our staff needs more training or if they need to be fired ...
Rob Chesney - Hobsen said his company rarely sells a car from a walk-in customer, and eBay has transformed ... ability to move product...
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