How to Find and Keep Service Techs
Having trouble hiring quality service technicians? You might not be looking in the right places.
Having trouble hiring quality service technicians? You might not be looking in the right places.
Customers of Larry H. Miller Dealerships can now order vehicle parts directly through a new e-commerce platform, currently available through 20 Larry H. Miller dealership websites.
Eyewitness Surveillance announced the launch of a beta program for three products designed specifically for dealerships.
Recall Masters has launched the Rambo marketing program. It's designed to drive more sales and service revenue from car owners affected by factory recalls.
AutoAp launched a new service designed to provide dealers with daily recall updates for new- and used-vehicle inventory.
The Billionaire investor weighs in on a host of topics, from Tesla and the franchise system to his acquisition of the Van Tuyl Group and the opportunities that lie in F&I.
A new analysis by J.D. Power and DealerRater examines the connection between the service experience and sales. It concludes that to boost sales, dealers need to tune up their service centers.
Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.
Custom workstations allow dealers to design and maintain clean, efficient shops that can reduce customer wait times and help retain skilled technicians.
Dealer-FX is partnering with MyDealerLot to integrate its Advisor Dashboard solution with the MyDealerLot’s Service Drive Concierge.
Federal-Mogul Motorparts and Cox Automotive have purchased a minority stake in the free online automotive repair website, which previously operated as a wholly-owned subsidiary of U.S. Auto Parts Network Inc.
Dealers are earning loyal service customers by focusing on providing a positive experience in every phase of the transaction.
The preconference seminar is designed for general managers, sales managers, BDC and Internet department directors, and F&I directors. The all-day seminar is being offered as a value-add for registrants of Industry Summit.
Auto Dealer TV's Jennifer Nebrich reports on gains in F&I profits and revenue among the nation's largest dealer groups. Also this week, credit unions are gaining market share while depreciation rates approach pre-recession levels.
Robert Bosch has enlarged its portfolio of part numbers for select product lines. A total of 47 new part numbers has been added to the Bosch offering in the braking, O2 sensor, ignition coil and oil filter lines.
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