William “Bill” Berman, who is credited with developing AutoNation's processes for used-vehicle sales and customer care, has resigned. Chairman and CEO Mike Jackson has assumed his duties until a replacement is named.
DealersLink says its new booking tool features an improved VIN scanner and state-of-the-art enhancements.
The F&I product provider helped raise more than $59,000 for the Cleveland Christian Home’s annual 5K and Run for the Kids event. In total, the event raised more than $72,000 to support the organization’s 17-plus community outreach programs.
Analysts with Swapalease.com report lease approvals fell from more than 75% in March to 60% last month.
The company says a pilot program for the new solution reduced response times and improved appointment-setting rates by up to 15%.